Betting Rules

A bet is placed by selecting the relevant market, game or wager type, entering or choosing the stake, reviewing the displayed information and confirming the transaction. Before confirming, check the selection, odds or price, stake, possible return, event details and any conditions shown on the bet slip or game screen. A bet is not necessarily accepted merely because it has been entered or appears temporarily in your account.

A bet is normally considered accepted only when the website confirms acceptance and records the transaction. The confirmation may be shown on screen, in your account history or through another available account notification. You should keep a record of the confirmation and check that the details match your intention. If the website displays an error, delay or incomplete confirmation, do not assume that the bet was accepted or rejected until the account history has been checked.

Displayed odds, prices, game information, limits and potential returns may change before acceptance. This can happen because of market movement, updated information, trading decisions, technical delays or other operational reasons. The terms shown at the time of acceptance generally apply. A bet may be rejected, repriced or referred for review where the relevant market has changed or where an acceptance condition has not been met.

7bit Casino may refuse, limit, suspend or cancel a bet or market where there is a reasonable operational, integrity, legal or security reason. This may include suspected fraud, account misuse, an obvious error, a market being offered incorrectly, a technical fault, duplicate processing, a result being unavailable or circumstances outside reasonable control. Where a bet is cancelled, the treatment of the stake will follow the applicable product rules and the Terms and Conditions.

Errors and unusual activity

An obvious error may include an incorrect price, an incorrect event, a duplicated selection, a clearly inaccurate market description or a technical display that does not reflect the intended offer. If an obvious error affects a bet, 7bit Casino may correct the error, settle the bet using the correct information, void the affected part or take another reasonable step permitted by the applicable terms. If you notice a possible error, stop using the affected market and raise the issue through the available support process.

Attempts to exploit an error, technical fault or known delay may be investigated. Transactions that appear connected to fraud, collusion, manipulation or other prohibited conduct may be held while checks are completed. Account restrictions may apply where necessary to protect customers, the integrity of an event or the operation of the website.

1. Choose the product, event, market or game carefully.
2. Review the stake, odds, possible return and applicable conditions.
3. Confirm the bet only when all displayed details are correct.
4. Check the confirmation and account history after placing the bet.
5. Keep your own records if you need to query a transaction.

Gambling should be an entertainment activity, not a way to make money or solve financial problems. Only use money that you can afford to lose, set a spending limit before you start and take regular breaks. Do not chase losses, borrow money to gamble, gamble to recover debts or continue playing when gambling is affecting your mood, relationships, work or finances.

7bit Casino may provide account tools and support options intended to help customers manage their play. Depending on the service available, these may include deposit or spending controls, time reminders, activity information, temporary breaks, self-exclusion or account closure. Any request to apply a restriction should be made through the available account or support process. You should read the conditions of the selected tool carefully, including when it starts and what products it covers.

If you believe that gambling is becoming difficult to control, stop playing and seek help from an appropriately qualified gambling support service in Australia. You can also speak with a trusted person. Support is available regardless of the size of your losses or how long you have been gambling. If you are in immediate danger or experiencing a mental health emergency, contact emergency services or an appropriate crisis service.

Questions, disputes and review process

If you have a question about a bet, settlement, account entry or game outcome, first check the relevant rules, confirmation and account history. If the issue remains unresolved, use the support option shown on the website and provide enough information for the transaction to be identified. This may include your account details, the date and time, the product or event, the stake, the bet reference and a clear description of the concern. Do not send passwords or unnecessary sensitive information.

Complaints are reviewed according to the operator’s internal procedures and applicable legal requirements. You may be asked to provide further information or complete verification before a matter can be assessed. A review may consider system records, transaction logs, published rules, official results, account activity and relevant communications. The outcome and any available next step will be provided through the appropriate channel.

These Betting Rules are intended to provide general guidance and do not replace the full Terms and Conditions or the specific rules for a product, market or game. If you do not understand a rule, do not place the bet until you have obtained clarification. 7bit Casino may update these rules when required, and the version displayed on the website will apply from the stated effective date.